m99my is committed to protecting the privacy of every player on our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information.
This Privacy Policy ("Policy") describes how m99my ("Company", "We", "Us", "Our") collects, processes, stores, and protects personal data relating to individuals ("You", "Player", "User") who access or use the m99my online gaming platform at m99my.asia.
m99my acts as the data controller in respect of personal data collected through the platform. As a data controller, m99my is responsible for determining the purposes and means by which personal data is processed, and for ensuring that such processing is carried out in accordance with applicable data protection laws and the requirements of our international gaming authority licence.
By registering an account with m99my or continuing to use the platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.
m99my collects the following categories of personal data in connection with the operation of the platform and the provision of gaming services:
m99my collects personal data through the following means:
m99my processes your personal data on the following legal bases:
m99my uses the personal data we collect for the following purposes:
m99my does not sell your personal data to third parties. We may share personal data with the following categories of third parties, strictly for the purposes described in this Policy:
All third parties with whom m99my shares personal data are contractually required to process that data only in accordance with m99my's instructions and applicable data protection law.
m99my retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required under our gaming licence and applicable law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with m99my's data destruction procedures.
m99my uses cookies and similar technologies on the platform to provide core functionality, improve user experience, and support fraud prevention. The following categories of cookies are used:
You may manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies will impair platform functionality and may prevent you from logging in to your m99my account.
m99my implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a personal data breach that poses a risk to your rights and freedoms, m99my will notify affected players and, where required, the relevant regulatory authority, in accordance with applicable data breach notification obligations.
Subject to applicable law and the conditions of our gaming licence, you have the following rights in relation to your personal data held by m99my:
To exercise any of these rights, contact m99my's support team via live chat or at the email address listed in Section 13. m99my will respond to data subject requests within 30 days of receipt.
m99my's operations involve the transfer and storage of personal data in jurisdictions outside Malaysia, including the jurisdiction of our gaming authority licensor and the locations of our infrastructure and third-party service providers. Where personal data is transferred internationally, m99my ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent data protection mechanisms — to ensure the data receives a level of protection equivalent to that required under applicable Malaysian data protection standards.
m99my reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the contact details on file. The date of the most recent revision is shown at the top of this page. Your continued use of the m99my platform following notification of any change constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how m99my handles your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact m99my through the following channels:
If you are not satisfied with m99my's response to a data-related request or complaint, you may refer the matter to the relevant data protection authority in your jurisdiction or to the dispute resolution mechanism of our gaming authority licensor.
The six core privacy and security commitments behind every m99my account
Every piece of data transmitted between your device and m99my's servers is protected by 256-bit SSL/TLS encryption — the same standard used by major financial institutions. Your login credentials, payment details, and personal information are never transmitted in plain text.
m99my never stores your account password in readable form. Passwords are processed through one-way cryptographic hashing with salt — meaning that even m99my's own technical team cannot retrieve your password. If you forget it, the only option is a verified reset.
m99my does not sell, rent, or trade your personal data to any third party for marketing purposes. Data shared with partners is limited to what is strictly required to deliver our services (payment processing, KYC verification, fraud prevention) and is governed by binding data processing agreements.
m99my's identity verification and Anti-Money Laundering procedures protect both the platform and its players. KYC verification confirms that accounts are used by their legitimate, adult owners — preventing identity fraud and ensuring that funds on the platform are not linked to criminal activity.
Registered m99my players have the right to access, correct, restrict, or request deletion of personal data. Communication preferences (including marketing opt-out) can be managed directly from your account settings or by contacting support at any time.
m99my operates under international gaming authority licensing, which requires regular independent audits of data security practices, RNG certification, and responsible gaming controls. Compliance with these standards is a condition of our operating licence — not an optional commitment.
Now that you know how m99my handles your personal data, log in to your account or explore everything the platform has to offer.
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