Please read these Terms & Conditions carefully before accessing or using the m99my platform. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to be bound by these terms in full.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and m99my ("Company", "Platform", "We", "Us") governing your access to and use of the m99my website, gaming platform, and all related services accessible at m99my.asia and any associated subdomains or applications.
By accessing the m99my platform, registering an account, or placing any wager or bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any provision of these Terms, you must immediately cease using the m99my platform and close your account.
m99my reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Access to the m99my platform is strictly limited to individuals who meet all of the following eligibility criteria:
m99my conducts Know Your Customer (KYC) verification on all accounts. You will be required to provide a valid government-issued identity document (e.g., Malaysian MyKad or passport) to complete verification. m99my reserves the right to suspend or close any account pending completion of, or failure to complete, KYC verification.
Each individual is permitted to hold only one (1) registered account on the m99my platform. The creation of multiple accounts by a single individual, whether under the same or different personal details, constitutes a breach of these Terms and may result in the suspension or permanent closure of all associated accounts and the forfeiture of any funds or bonuses held therein.
You are responsible for maintaining the confidentiality of your m99my account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party. m99my accepts no liability for losses arising from unauthorised access to your account where such access results from your failure to maintain credential security.
You must notify m99my support immediately if you suspect that your account has been accessed without your authorisation. m99my will investigate reported unauthorised access and may suspend the account pending investigation.
All information provided at registration and during the lifetime of your account must be accurate, complete, and current. Providing false, misleading, or unverifiable information constitutes a material breach of these Terms.
m99my accepts deposits in Malaysian Ringgit (MYR) via the following payment methods: Touch n Go eWallet, Boost, Maybank FPX, CIMB FPX, Public Bank FPX, and supported cryptocurrency networks. Minimum deposit amounts and processing times vary by payment method and are detailed in the Cashier section of the platform.
All deposits must originate from payment instruments registered in your own name. Deposits from third-party accounts — including accounts held by family members or associates — are not permitted and may result in account suspension and withholding of funds pending investigation.
Withdrawal requests are subject to the following conditions:
m99my does not charge platform-side withdrawal fees for standard transactions. Your payment provider may apply their own fees; m99my has no control over and accepts no liability for third-party transaction charges.
m99my offers bonuses and promotions from time to time, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty rewards. Each promotion is governed by specific terms and conditions published at the time of the offer. In the event of any conflict between general Terms and promotion-specific terms, the promotion-specific terms shall prevail.
Unless stated otherwise in the specific promotion terms:
The following activities are strictly prohibited on the m99my platform and will result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where appropriate:
All content on the m99my platform — including but not limited to software, game interfaces, graphics, text, logos, trademarks, and audiovisual elements — is the exclusive intellectual property of m99my or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial gaming purposes in accordance with these Terms.
You may not copy, reproduce, distribute, publish, reverse engineer, decompile, disassemble, or create derivative works from any element of the m99my platform without express prior written consent from m99my.
To the fullest extent permitted by applicable law, m99my shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the platform, including but not limited to: loss of winnings due to technical malfunction; loss of data; interruption of service; or any reliance on information provided on the platform.
m99my's aggregate liability to you for any claim arising out of these Terms or your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.
The m99my platform is provided on an "as available" basis. While m99my uses commercially reasonable efforts to maintain platform availability, we do not warrant that the platform will be available at all times or free from errors or interruptions. Scheduled and unscheduled maintenance may affect platform availability without prior notice.
m99my is committed to promoting responsible gaming practices. We provide the following tools to help players manage their gaming activity:
All gaming activity on m99my is restricted to persons aged 21 and above. If you believe you may have a gambling problem, we strongly encourage you to use the self-exclusion tools available in your account settings or contact our support team for assistance. Further guidance is available from international gaming authority responsible gaming resources.
m99my reserves the right to amend, modify, suspend, or terminate these Terms, or any part thereof, at any time and at its sole discretion. Material changes will be communicated to registered players via the email address or phone number on file. Your continued use of the platform after notification of any change constitutes your acceptance of the revised Terms.
m99my reserves the right to suspend or permanently close any player account, with or without cause, subject to any applicable regulatory obligations. In the event of account closure by m99my, any funds held in the account (net of any bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method within a reasonable timeframe.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which m99my holds its international gaming authority licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through m99my's internal dispute resolution process may be referred to the relevant licensing authority's independent dispute resolution mechanism.
Prior to initiating any formal dispute process, you agree to contact m99my's customer support team and allow a minimum of 14 days for m99my to respond and attempt to resolve the matter informally.
For questions or concerns regarding these Terms and Conditions, or to exercise any rights granted to you under these Terms, please contact m99my through the following channels:
m99my's registered support team is available in both English and Bahasa Malaysia. We are committed to responding to all formal enquiries within 2 business days.
The principles that underpin every interaction you have with m99my
All slot and table games on m99my use independently certified Random Number Generator technology. Game return percentages are published in individual game information panels and audited by third-party testing laboratories.
Your personal data, financial information, and account credentials are protected at all times by 256-bit SSL encryption. m99my never stores card details on its own servers and complies with data security standards applicable to regulated gaming operators.
m99my processes withdrawal requests to e-wallets (Touch n Go, Boost) in under 30 minutes. Bank transfers clear within 1–3 hours on business days. No hidden fees are applied on the platform side to standard withdrawal transactions.
m99my enforces a minimum age of 21 through mandatory KYC verification at registration. No gaming activity is permitted prior to successful identity verification. Under-age accounts are closed immediately with funds returned to their source.
Deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion are all available from the m99my account dashboard without requiring contact with support. Player welfare is a core operating principle at m99my.
m99my's support team is available around the clock via live chat and WhatsApp. Support is provided in English and Bahasa Malaysia. Formal written enquiries sent to the support email address are responded to within 2 business days.
Now that you've reviewed the m99my Terms & Conditions, log in to your account or explore our game categories.
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